Our Introduction & Commitment
Surya898 is a trusted online betting platform in Malaysia, and we take member privacy very seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you register, log in, or use any of our services.
By registering or using the surya898 platform, you agree to the terms set out in this policy. We encourage you to read this document carefully in full. If you have any questions, you may contact our support team at any time.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and continuously update our privacy practices in line with technological developments and the latest regulations. Your trust is our priority, and every decision we make about data management always puts your security first.
Surya898 Data Protection Principles
256-bit SSL Encryption
All data transmitted between your device and Surya898 servers is protected by 256-bit SSL encryption — the same industry standard used by leading financial institutions.
Secure KYC Verification
Our identity verification process (KYC) is designed to protect your account from misuse. All submitted documents are stored securely and accessed only by authorised personnel.
Data Not Sold
Surya898 never sells, rents, or discloses your personal information to third parties for marketing purposes without your explicit and express consent.
Strict Access Control
Only staff who require access for customer service, account management or legal compliance purposes may view your personal information, and all access is logged.
Mobile App Security
The surya898 mobile app uses additional layers of protection including two-factor authentication (2FA) and new device login detection for maximum security.
Data Retention Policy
Your personal data is retained only for as long as required by legal and operational needs. After that period, data is securely deleted in accordance with standard procedures.
Information We Collect
Surya898 collects various types of information depending on how you interact with our platform. Below are the main categories of information we collect:
A) Account Registration Information
- Full name as shown on your identity document
- National identity card number (MyKad) or passport
- Email address and mobile number
- Date of birth for age verification
- Username and password of your choosing
B) Financial Information
- Bank account number or registered digital wallet
- Deposit and withdrawal transaction history
- Information related to your chosen payment method
C) Platform Usage Data
- IP address, device type and operating system
- Gaming and betting activity records
- Game preferences and account settings
- Login and logout timestamps
D) Communication Information
- Conversation records with our customer support team
- Feedback and complaints you have submitted
- Responses to promotions or surveys
How We Use Your Information
The information collected is used responsibly for the following purposes:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account Management & Verification | Personal information & KYC | Contractual necessity |
| Financial Transaction Processing | Financial data | Contractual necessity |
| Fraud Prevention & Security | Usage data & IP | Legitimate interests |
| Legal Compliance & AML | All relevant categories | Legal obligation |
| Promotional communications & offers | Email & preferences | Your Consent |
| Platform Service Improvements | Usage data & feedback | Legitimate interests |
Your Rights as a User
Under the Personal Data Protection Act 2010, you have the following rights regarding the personal information we hold:
You may request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or outdated, you may request that we update it.
Under certain circumstances, you may request that we delete your personal data, subject to legal obligations.
You may withdraw consent to receive marketing communications at any time through your account settings.
To exercise any of the above rights, please contact our support team via the Help Centre within the platform. We will process each request within 14 business days.
Sharing Information with Third Parties
Surya898 does not share your personal information with outside parties except where necessary and lawful. The following are circumstances in which data sharing may occur:
- Payment Providers: Transaction information is shared with trusted payment processors to complete your deposits and withdrawals securely and promptly.
- Game Software Providers: Limited gameplay activity data is shared with our integrated game providers to ensure a smooth gaming experience.
- Regulatory Authorities: We will disclose information when required by Malaysian law or the directives of relevant regulatory bodies.
- Fraud Prevention: In suspected cases of fraud or illegal activity, relevant information may be shared with the appropriate authorities.
All third parties we work with are bound by strict data protection agreements and are required to handle your information to the same high privacy standards we uphold.
Use of Cookies
Surya898 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Essential Cookies
Required for core platform functions such as login, session security and language preferences. Cannot be disabled.
Analytics Cookies
Helps us understand how users interact with the platform so we can make meaningful improvements.
Functional Cookies
Stores your preferences such as favourite game selections and display settings to deliver a more personalised experience.
You can manage or disable non-essential cookies through your browser settings. However, this may affect some platform functionality.
Data Security Measures
Surya898 continuously invests in security infrastructure to ensure your data remains protected at all times. The technical and organisational measures we implement include:
- End-to-End Data Encryption for all app-to-server communications using the latest TLS 1.3 protocol.
- Hashed password storage – your password is never stored in plain text on our systems.
- 24/7 Security Monitoring with an automated intrusion detection system that operates around the clock.
- Regular security audits by independent third parties to identify and address any vulnerabilities.
- Staff training on privacy best practices and data security are conducted on a regular basis.
- Incident Response Plan that is comprehensive in addressing any data breaches swiftly and transparently.
Changes to This Privacy Policy
Surya898 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you via your registered email or in-platform notification at least 7 days before the changes take effect.
The date of the last update will always be displayed at the top of this policy. Continued use of the Surya898 platform after the effective date of any changes constitutes acceptance of the updated terms.
We encourage you to review this page from time to time to stay informed about how we protect your information.
Join Surya898 with Complete Confidence
Your privacy is protected, your security is our priority. Register now and enjoy the best wagering experience in Malaysia on a platform you can trust.